Services & Repair

TIMEPIECE REPAIR

From a simple battery replacement to a sophisticated mechanical rebuild of your precision timepiece, Marshall Pierce & Company is happy to be of service. We guarantee all repairs with a One Year Warrantee.

  • Battery Replacement with Pressure Testing & Case Sealing
  • Bracelet & Strap Sizing
  • Replacement Straps & Bracelets
  • Cleaning & Polishing
  • Movement Rebuilds & Overhauls*

*Your timepiece will be sent to the appropriate watchmaker for a repair cost estimate. The estimate will be based on the replacement of any worn parts, lubrication, gasket replacement and movement calibration. Please allow 10 business days for an estimate (2-3 weeks for watches sent back to a manufacturer). Once you have approved the repair please allow 4-6 weeks for completion. Please note some repairs will take longer based on the availability of parts and nature of the repair.
Jewelry

JEWELRY REPAIR

Marshall Pierce & Company is proud to offer a wide variety of jewelry repair services. Our master jeweler makes skillful repairs by hand with unparalleled quality. We guarantee all repairs with a One Year Warrantee. Please note that some repairs may take longer than others. Our services include but are not limited to the following:

  • Ring Sizing
  • Prong Re-Tipping
  • Rhodium Plating
  • Soldering
  • Earring Post & Back Conversion
  • Chain Lengthening, Shortening, Repair
  • Clasp Repair & Replacement
  • Cleaning & Polishing
  • Stone Setting & Replacement
  • Pearl Restringing

ENGRAVING

Engraving adds a personal touch to any piece of jewelry. From inscribing a wedding date on your band to signet cufflinks or a personal message on a watch, engraving adds beauty and truly makes a piece your own. Marshall Pierce & Company offers a variety fonts and styles that can be engraved by hand or machine.

APPRAISALS

Marshall Pierce & Company offers Insurance & Estate Appraisals. We have a passion for evaluating antique jewelry, vintage watches, family heirlooms or any other valuables. We will provide you with an itemized appraisal detailing the specific details of each piece. The appraised value of each piece is based on current market prices & replacement costs. Fees for Appraisals are as follows:

  • $60 for every item up to 4 items
  • Five items or more will require a $250 charge per hour
  • For updates on two or less items: $25 flat fee
  • For updates on more than two pieces, it is $10 per piece unless otherwise stated

CORPORATE GIFTS

Marshall Pierce & Company offers a variety of options for Corporate Gifts ranging from Watches & Accessories to Crystal & Hollowware. Have your gifts personalized with a company logo, individual names or details of a special event. Please inquire for details. We Offer:

  • Timepieces by a variety of designers
  • Crystal from Waterford and Orrefors
  • Hollowware by Nambe
  • Clocks by Chelsea Clock Company
  • Pens and Accessories by Mont Blanc and Dunhill

ESTATE PURCHASES

Jewelry & Timepieces
Marshall Pierce & Company has a passion for estate jewelry and watches and is always interested in purchasing quality pieces. You may sell your pieces for cash or trade them for store credit. Store credits will be valued at 10% over the cash value.

Old Gold
Marshall Pierce & Company provides the most competitive purchase prices for your old gold. You may sell your gold for cash or trade the gold in for store credit. Store credits will be valued at 10% over the cash value.

INSURANCE REPLACEMENT
Marshall Pierce & Company works with a number of insurance companies to replace lost, stolen or damaged valuables. Please inquire for details.

FINANCING
Marshall Pierce & Company offers a Six (6) or Twelve (12) Month Deferred Interest Financing program through Citi Jeweler’s Reserve. To apply, please visit Marshall Pierce & Company or fill out an application here.*

*Two (2) valid forms of identification required to apply.