Shipping
Marshall Pierce & Company will ship orders anywhere within the Continental U.S. via FedEx. For high-value packages, we offer armored car delivery. For insurance and security reasons, all packages require an adult signature upon deliveryâno exceptions. We ship exclusively through FedEx, and Next Day services are available upon request.
Shipping charges apply and vary based on destination and selected shipping method. Our daily shipping cutoff time is 4:00 PM; any orders placed after this time will be shipped the following business day.
Saturday delivery may be available depending on the destination and is subject to additional charges. Please contact Marshall Pierce & Company to confirm availability for your order.
Please note that we do not ship to PO Boxes, nor do we allow packages to be held at a post office or third-party shipping center for pickup.
Return Policy
Timepiece Return Policy
Marshall Pierce & Company offers a full refund on any Timepiece returned within 14 days of purchase, provided the item has not been worn or used and is returned in its original packaging with all paperwork.
After 14 daysâor if the Timepiece shows any signs of wearâreturns are eligible for store credit only. Marshall Pierce & Company reserves the right to determine any signs of wear.
Timepiece Return Policy
Marshall Pierce & Company offers a full refund on any Jewelry returned within 30 days of purchase, provided the item has not been worn or used and is returned in its original packaging with all paperwork.
After 30 daysâor if the Jewelry shows any signs of wearâreturns are eligible for store credit only. Marshall Pierce & Company reserves the right to determine any signs of wear.
Non-Returnable Items
The following items are final sale and not eligible for return or store credit:
- Any item that shows signs of wear or has been modified by a third party
- Lab-grown diamond jewelry
- Customized or special-order jewelry, including pieces that have been altered, engraved, or made to order